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Signed in as:
filler@godaddy.com
Please reach us at axolotlworldct@yahoo.com if you cannot find an answer to your question.
We are open Monday to Friday from 8am to 6pm, and Saturday from 9am to 5pm. We are closed on Sundays.
No purchases allowed from outside the United States and states including New Jersey, California, New Mexico, Maine, Washington D.C., Hawaii and New Mexico are not allowed either. Purchases from banned states will be charged a 20% return fee
As explained in our disclaimer, our axolotls may ship out with part of their limb missing but they will be fully regenerated within 2 to 4 weeks. This is due to accommodation plus axolotls are well known for their regeneration abilities and they are also known for being cannibalistic.
Our axolotls are shipped every Monday, with USPS Express shipping only.
We are unable to cancel orders that have already been shipped out. If you would like to cancel an order that has not been sent out yet, there will be a 20% cancellation fee, and you will have 24 hours from the time of purchase to request your cancellation, this is due to processing fees .
Shipments are sent out on every Monday only, and delivery will go through USPS Express only, please expect your new pet to be delivered within 24 hours (Please have your axolotl tank set up and conditioned). If you place your order on Monday morning before noon, your order will be sent out on the same day, customers beware that orders placed on days other than Monday, will be shipped out the following Monday. (Our axolotls are fasted for at least 3 days before being shipped out, that is to make sure that the water will not have issues with ammonia built up during the shipping process).
If you have any questions on how to set up and care for your new axolotl, feel free to click on our 2 links at the the top, they will direct you to 2 different websites that provide you with lots of answers, or you can also email us with any questions at axolotlworldct@yahoo.com, we will respond within 24 hours.
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